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There has been much in the press about the difficulties consumers have faced when requesting a refund due to cancelled travel plans. We are pleased to have refunded any customer that has had to cancel their journey within 24 hours of receiving the request for a refund. 

We will continue to action any refund request received for any existing or future booking. If you have to cancel your booking, for any reason, we will provide a 100% refund, direct to your account within 24 hours, no questions!