Spire Travel collects personal information when you request a quotation. We will use this information to provide you with a quote and the services requested should you decide to proceed. Spire Travel will not share information for marketing purposes with any third parties
What information do we collect?
When you request a quote or make a booking at www.spiretravel.co.uk , we ask for and collect personal information. Typically, we will hold the following information: –
On what basis do we collect this information?
Our lawful basis for collecting this data is Contract as outlined by the Information Commissioner’s Office.
How do we use your personal information?
We use the information you provide to enable us to provide you with a quotation or to complete a booking.
Any information we collect about customers’ browsing habits is only used for statistical analysis and allows us to continuously improve the Spire Travel website and the services offered to our customers.
If you choose to proceed with a booking our drivers will have selected access to your details to enable them to provide the transfer requested, this data will be held by them for a maximum of one month unless you personally authorise a driver to retain your details.
Spire Travel will not share your information for marketing purposes.
How long do we keep your personal information?
If you request a quotation, we will keep data for as long as is needed to provide you with the service you requested.
If a booking is made, we will retain your data in order to facilitate future bookings until such time as you request us to delete your data.
Access to your information and how to correct it.
At any time, you may obtain the personal data that we have collected through our website by completing the Request Personal Data link- http://www.spiretravel.co.uk/gdpr-request-personal-data/
Which is also displayed at the bottom of our Website.
If you have made a booking, we may also hold additional information which you can request by emailing email@example.com . We will respond to a request within 48 hours.
We want to make sure that your personal information we hold is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or no longer necessary.
When you visit our website for the first time you will have the option to choose which type of cookies are used.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org
You can set your browser not to accept cookies and the above website will explain how to remove cookies from your browser.
We use the latest secure server technology to ensure your information is protected to the highest standards. We use encryption to safeguard your personal information.
If you have questions or concerns about the way your personal data is being used, please contact us at firstname.lastname@example.org
You are entitled to make a complaint to the Information Commissioners Office by telephone on 0303 123 1113 or via live chat at www.ico.org.uk
I just wanted to confirm the invoice has been paid and also thank you for providing such a professional and flexible service – I am hugely impressed and grateful to you all.
Will be in touch in due course re our next trip.
Thanks and best wishes,
Peter - Salisbury
My husband and I were traveling to England in June 2017 and needed a way to get from Heathrow to Amesbury. Being from another country, it is difficult to know which company to select. We chose Spire Travel and were glad we did. Our driver, Derek, was very professional. He met us at the airport arrival area and carried my luggage to the car. He was courteous and we enjoyed talking to him as we drove to Amesbury. If we get to England again, we would use Spire Travel for our airport transfers.
Jerilyn - Colorado
Your service has been exceptional and great communication throughout. I will most definitely be recommending your company.
Paula - Southampton
A massive thanks to you and the team for a great service .
No doubt we will be booking again for next year.
All the best
Matt Farmer - Salisbury
We are safely settled into our cabin and are having a lunch aboard the QM2.
Brian was superb at helping with baggage, driving and getting us safely to the dock. We appreciate you fine service for both of our trips this year and will definitely be in touch the next time we need your great services.
Tell Brian that we think he has probably seen more of the U.S. than we have!
Our Executive level saloon or estate with full leather interior and climate control is perfect for 1 to 4 passengers with luggage.
Our luxury MPVs can handle up to 6 passengers and luggage in a comfortable environment.